The complete story of your sales and defections.

TrafficView delivers first-ever insights into your dealership’s traffic by matching your CRM data with industry-wide sales* data from the Urban Science® DataHub™. TrafficView empowers you to make data-driven decisions by breaking down these findings by lead source, model, salesperson, and geography to help you pinpoint what is driving defections to your competitors.


*Sales refers to vehicle unit sales and does not represent vehicle price or revenue.

RESULTS

11.4% average improvement in buyer share

20% decrease in defections

The 5 key challenges to finding clarity.

We’ll show you how the same data that obscures your problems can reveal the solutions. While it may seem like you can never truly identify what costs you a lead, it is actually possible to uncover your weak spots and take action to improve your performance.

LEAD SOURCES
LEAD SOURCES

Laser focus your marketing spend and effort on the sources that work

Improve your visibility into sales and defections by lead source to identify low opportunity sources and potential treatment issues.

FOLLOW-UP PROCESSES
FOLLOW-UP PROCESSES

Expose weaknesses in your lead follow-up process

Track your daily sales and show clearly when your competitors are conquering your sales efforts and causing defections.

SALESPERSON PERFORMANCE
SALESPERSON PERFORMANCE

Identify opportunities for improvement by salesperson

Illuminate the impact of mix and volume on performance as well as which salespeople are losing sales to defections.

INVENTORY MIX
INVENTORY MIX

Inform the models and trims you’re stocking

Reveal the models and trims that your leads bought from other dealers to identify potential mix issues.

GEOGRAPHIC OPPORTUNITY
GEOGRAPHIC OPPORTUNITY

Target your marketing efforts to acquire more traffic and buyers

Drive customers in instead of watching them drive by. You’ll see where there are “holes” in your primary market areas where you’re consistently losing sales to other dealers.

CONTACT US

Knowing what your competitors sold yesterday informs your strategies today.

The Urban Science® DataHub™ is the power behind our solutions. It’s the only near real-time source of industry-wide sales* fueled directly from the automakers and not on modeled or delayed vehicle registrations. This exclusive data enables you to make informed business decisions based on yesterday’s insights, not last month’s or last quarter’s.

Source: Urban Science® DataHub™ | New Sales and Urban Science® DataHub™ | Certified Pre-Owned Sales
*Sales refers to vehicle unit sales and does not represent vehicle price or revenue.
COMPREHENSIVE COVERAGE

With access to over 96% of all new vehicle sales and 99% of Certified Pre-Owned sales in the U.S., our industry-exclusive data hub gives you the most complete picture of the automotive market.

NEAR REAL-TIME

Our OEM data is updated as frequently as daily, making our solutions the only ones in the industry fueled by near real-time sales.

HYPER-GRANULAR INSIGHTS

Urban Science statistics provide specifics into all transactions, including date of sale, ZIP code, make/model/trim, previous purchase, and selling dealer.

UNIVERSAL CONNECTIVITY

This powerful data can also be delivered to any platform, extending your ability to make near real-time decisions for their other investments.

DATA PROTECTION

Since data is our foundation, we ensure that it is protected, including strict adherence to consumer-level privacy regulations, as well as stringent partitioning of dealer and brand data.

Delete defections. Grab sales. Real dealers tell you how we help.

JIM HENNE

General Manager of Performance Toyota
and Performance Volvo

Latest insights

10月 9th,  2025

Urban Science Discusses Why EV Demand Won’t Collapse Despite End of Federal Tax Credits

Following the expiration of federal tax credits on September 30, Tom Kondrat, Global Lead, Advanced Analytics at Urban Science, had a conversation with Wards Auto to explore why, despite the elimination of these tax credits, EV demand isn’t expected to collapse.

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10月 3rd, 2025

Urban Science Outlines What’s Next For the EV Market Following The Removal of Federal Tax Credits

Q3 saw a notable surge in U.S. EV sales, as auto buyers capitalized on the recently expired federal tax credit on September 30. But now that the incentive is gone, what lies ahead for the U.S. EV market?

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9月 30th, 2025

Building What’s Next for the Future of Detroit

In a recent conversation with Crain’s Detroit Business, Jim had the chance to reflect on Urban Science’s early days, as well as the organization’s dedication to creating long-term opportunities for the next generation of professionals.

LEARN MORE
8月 12th, 2025

Urban Science: U.S. Throughput Trended Downward, EV Sales Continued To Rise, During First Half Of 2025

This Q4 electric vehicle* (EV) retail sales report features Urban Science’s proprietary 2024 sales insights through January 2, 2025…

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10月 11th, 2024

Q3 EV Retail Sales Report

The Q3 electric vehicle* (EV) retail sales report features Urban Science’s proprietary 2024 sales insights through September 30, 2024…

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9月 10th, 2024

Motor City Buick: Turning Today’s Losses, into Tomorrow’s Sales

Motor City Buick GMC faced a common challenge in the automotive industry: high defection rates. Urban Science unlocked the full picture of their leads, providing the opportunity for them to refine their sales and marketing processes.

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8月 16th, 2023

The unquestioned data advantage in the dealership buy/sell equation

Changes in the dealership buy/sell landscape are ever evolving. The economy, dealership performance, geographical differences, and new bills, laws and regulations all factor into the equation…

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7月 17th, 2023

Urban Science launches daily CPO lead-defection alerts, additional SalesAlert enhancements

Addition of certified pre-owned alerts closes lead-pursuit blind spot, empowers sellers to more effectively focus time and resources on customers still in market     DETROIT, July 19, 2023 – […]

LEARN MORE
3月 9th, 2023

Competition for Sales Is Back — But Is Your Sales Staff Ready to Sell Again?

Empower your team with daily defection-based training. U.S. new-vehicle inventory levels rose sharply in December and crested to 1.8 million for the first time since May 2021…

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12月 15th, 2022

Scientifically Optimize Your Current Footprint and Plan for the Future

A number of forces are disrupting the automotive landscape, making this an especially pivotal time for dealership groups.

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11月 16th, 2022

In an Ever-Changing Marketplace, You Need Timely and Actionable Defection Data on Your Side.

There are a number of factors contributing to the roller coaster-like ride of the automotive marketplace. Macro-economic conditions are slowing demand and moderating prices at the same time as production and inventory levels are rebounding off their pandemic-related lows.

LEARN MORE

Let us help you cut through the chaos

AUTOHOOK®

Turn prospects into
shoppers and shoppers
into buyers.

EXPLORE

MARKETGROWTH™

Unlock any market
and every type of
investment opportunity.

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SALESALERT™

Sell to the shoppers,
suppress the defectors.

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Urban Science
Solutions
  • MANUFACTURER
  • NETWORKPERFORMANCE

    Proactive network management to connect today’s consumers with automotive more efficiently.

  • SALESPERFORMANCE

    Uncover what really impacts daily performance to grow market share.

  • AFTERSALESPERFORMANCE

    Bring customers back to increase service retention and build long-term loyalty.

  • MARKETINGPERFORMANCE

    Scientific precision to make every marketing dollar work harder.

JP

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