Brian Pasch sits down with Eric DeMont, Global Product Director, to discuss how dealers can improve their marketing and sales operations by leveraging timely defection data. During this conversation, Eric emphasizes the importance of dealers partnering with companies that align with their customer data platform (CDP) vision — and offer solutions that reduce waste and improve the user/consumer experience with near-real time defection data.
DMSC 25 In today’s competitive market, dealers can’t afford to lose customers without a fight. With 19% of leads defecting from your CRM every month, identifying and addressing process gaps […]
America’s roads are busier than they have been in years. Traffic volumes finally returned to pre-pandemic levels in the first quarter of 2025. Meanwhile, drivers are hanging onto their vehicles […]
Margins are under pressure. Regulatory uncertainty is making it harder to maintain pricing strategies and protect profitability. Electric vehicle (EV) adoption is accelerating — but not evenly — and trends […]
