Dealership Service

Master market trends that boost service retention, reduce defections, and foster long-term brand loyalty for revenue growth in dealerships and across networks.

September 25th,  2024

Navigating surging auto recalls: turning challenges into opportunities for OEMs, dealers in the U.S.

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July 31st,  2024

Hybrid vehicles in the aftersales future: What the OEM shift to building more hybrid vehicles can mean for service departments

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April 22nd,  2024

Shades of Change: How Color Preferences could influence EV adoption.

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March 12th,  2024

Charging ahead: navigating the dynamic evolution of the UK’s electric vehicle market in 2024

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January 17th,  2024

Urban Science and ETL Solutions team up to make automotive aftersales data extraction cost-effective and efficient across Europe, help manufacturers compete for highly contested service revenue

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January 8th,  2024

Telematics: the bridge to customer trust and dealer success

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November 7th,  2023

Driving profits: how European automakers can harness the potential of connected-vehicle technology

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November 1st,  2023

How dealerships and OEMs can leverage the power of vehicle connectivity

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September 8th,  2023

Aftersales in the EV future: plan now to realize tomorrow’s potential

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September 7th,  2023

Tapping into service data to boost performance across retailer aftersales networks

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September 6th,  2023

Expert Spotlight: Gill Harrison, Account Executive, European Aftersales Expert

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September 5th,  2023

Securing dealership futures: driving sales leads through service loyal customers

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August 7th,  2023

On all fronts, dealers are sharpening their focus on driving sales loyalty.

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March 22nd,  2023

Urban Science launches industry first service-to-sales conversion analysis, empowering automakers to better measure, drive sales across service-loyal customers with near-real time data

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December 13th,  2022

Service Lanes: The Untapped Powerhouse for New-Vehicle Sales.

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October 17th,  2022

ServiceView drives 39% increase in dealership RO volume, uptick in other key metrics

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September 16th,  2022

Converting open Takata Airbag recalls into an opportunity for increased brand loyalty

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June 21st,  2022

Powering thriving dealerships with dealership service

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August 21st,  2021

3 Key Considerations for OEMs and Dealers for Electric Vehicle Aftersales

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April 16th,  2021

Aftersales After COVID-19: A One-Year Snapshot

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July 30th,  2020

Aftersales after COVID-19: What you should consider

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Featured Insights

May 27th, 2025

Four Key Trends Shaping the Aftersales Landscape in 2025

America’s roads are busier than they have been in years. Traffic volumes finally returned to pre-pandemic levels in the first quarter of 2025. Meanwhile, drivers are hanging onto their vehicles […]

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    Bring customers back to increase service retention and build long-term loyalty.

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